Please follow the following directions to configure your sound settings.

1. Go to the settings.


2. Click on System

3. Click on Sound


4. Click on advanced sound options at the bottom of the Sound Screen

5. From here, when you see the App/ Web Browser, you will be able to configure the settings of the app. (Please have the app/ web browser open so that it will show up)


If the problem continues, let us know, and we will take the following steps.